INTERNAL COMPLAINTS AND GRIEVANCE PROCEDURE

 

Florida Medical College is dedicated to the success and well being of each student, staff member, and teacher. In the event that dissatisfaction arises, interested parties are expected to refer their complaints to a school administrator or school president, in writing,  to be resolved.  A school representative will meet with the complainant within 10 days of receipt of the written complain. 

 

Most complaints can be resolved in an informal manner. However, should a complaint not be handled in a satisfactory manner, the complaint will be referred to a complaint committee consisting of the School President, a staff member, and an independent third party.   This committee will meet within 21 calendar days  of receipt of the complaint. Any and all discussions and meetings will be documented and a copy provided to the complainant at the time of the meeting.

 

If more information from the complainant is needed, a letter will be written outlining the additional information.  If no further information is needed the complaint committee will act on the allegations and a letter will be sent to the complainant within 15 days stating the steps taken to correct the problem, or information to show that the allegation were not warranted or based on fact.

 

Should a complaint not be handled in a satisfactory manner, any student, staff member, or teacher may contact the Commission for Independent Education of the Florida Department of Education, 325 West Gaines Street, Suite 1414, Tallahassee, FL 32399, toll free phone:  (888) 224-6684.

 

 

STUDENT PLACEMENT

The School cannot guarantee employment for its graduates. However, due to the school’s high standards and the individual attention given to each student, our graduates are well qualified. The Placement Office will assist the student in finding available positions.  Graduates are encouraged to utilize the services of the Placement Office.

 

 

STUDENT HOUSING

Florida Medical College does not offer on-site housing for its students. There are many hotels, motels, and apartments conveniently located to the school. Our office maintains a list of available locations that may be suitable for out-of-town students. We will gladly assist you in locating a place to stay while attending our school.

 

ATTENDANCE

 

All students are expected to attend classes on a regular basis. Daily attendance is required, and is taken by the instructor. In the event of an absence, the student is responsible to make arrangements to complete any makeup work that may be assigned to them. If satisfactory arrangements are not made, incomplete or failing grades may be assigned. Students who are unable to attend class should notify the school promptly.

 

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